{"id":3491,"date":"2026-10-12T10:25:20","date_gmt":"2026-10-12T10:25:20","guid":{"rendered":"https:\/\/www.shippingchimp.com\/blog\/?p=3491"},"modified":"2026-10-12T10:25:21","modified_gmt":"2026-10-12T10:25:21","slug":"how-long-does-express-shipping-take-a-carrier-by-carrier-breakdown","status":"publish","type":"post","link":"https:\/\/www.shippingchimp.com\/blog\/how-long-does-express-shipping-take-a-carrier-by-carrier-breakdown\/","title":{"rendered":"How Long Does Express Shipping Take? A Carrier-by-Carrier Breakdown"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Customers that pay extra for \u201cexpress\u201d at checkout actually want to know when the parcel will actually arrive. The answer is easy to provide, if the seller understands the underlying factors.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The answer to the question of how long does express shipping take depends on three things: the carrier responsible for handling the shipping, the service tier that the customer has chosen, and the destination.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because of these three factors, it would be wrong to consider \u201cExpress\u201d as a single standard. For one, it could mean \u201cnext-day\u201d shipping, and for another shipper, it could mean three business days for another, especially once a border is involved.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What sellers need is a complete breakdown of express shipping times. This article covers everything from transit times within Canada, to shipping times from Canada to the US, and to international destinations. It also highlights the reasons parcels get delayed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What Counts as \u201cExpress\u201d Shipping (Quick Recap)&nbsp;<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">What is express shipping? To understand it simply, one must understand what \u201cexpress\u201d means. The exact definitions vary by retailer and carrier. One store\u2019s \u201cexpress\u201d can be another carrier\u2019s \u201cexpedited.\u201d Knowing their differences is accessible through our <a href=\"https:\/\/www.shippingchimp.com\/blog\/expedited-shipping\/\">express vs.expedited shipping<\/a> guide.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, one thing is common in both cases: \u201cexpress shipping\u201d is always referred to as the fastest tier most carriers offer. The speed could vary from next-day delivery to a two-day delivery, and the shipping costs are extra, especially because of prioritized shipping and extra effort it takes to get the package to the destination on time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But since timings vary, the next important question to ask is what each carrier actually delivers.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Express Shipping Times Within Canada<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When there is a question about express shipping in Canada, the time it takes for the express shipping to deliver depends on whether you\u2019re shipping between major urban centres or to smaller and remote communities.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Canada Post Priority<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When Canada Post is shipping between major centers, Canada Post\u2019s <a href=\"https:\/\/www.canadapost-postescanada.ca\/cpc\/en\/tools\/delivery-standards.page\">official delivery standards<\/a> show Priority parcels arriving the next day, regardless of whether the trip is local, regional or national.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Outside major centres, however, the delivery times can stretch to 1 to 2 days regionally and 1 to 3 days nationally. Under standard conditions, it offers an on-time delivery guarantee.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Canada Post Xpresspost.<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Canada Post Xpresspost also ships between major centres, offering next-day delivery at local destinations and 2 days for national destinations. If the same is applied in non-major areas, however, the delivery times are 2 days in regional locations and 3 days anywhere within the national.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For remote and northern addresses, Canada Post\u2019s standards for these areas run much longer. Priority and Xpresspost can take about 5 days locally and 5 to 8 days nationally.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The reason is terrain and extreme weather conditions in these regions.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Courier Express<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When it comes to express courier services, Purolator express promises next-day delivery between major Canadian metros, while offering time-definite options by 9:00 or 10:30 AM.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then there are FedEx Priority Overnight and UPS Express. These are best as next-business-day for major metro-to-metro routes. Elsewhere in Canada, they take 1 to 2 days to deliver.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Business Day<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Canada express shipping times are counted in business days. In the case of Canada Post, the count is from the next business day after drop-off to the first delivery attempt. Weekends and holidays don\u2019t count. This is the main reason that a Friday order \u201carrives late.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To most postal codes, ShippingChimp offers <a href=\"https:\/\/www.shippingchimp.com\/canada-shipping\">same-day and next-day delivery<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The following table offers the same insight in a tabulated format:&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Carrier\/Service<\/strong><\/td><td><strong>Route<\/strong><\/td><td><strong>Typical Transit Time<\/strong><\/td><\/tr><tr><td>Canada Post Priority<\/td><td>Between major centres (local, regional or national)<\/td><td>Next business day<\/td><\/tr><tr><td>Canada Post Priority<\/td><td>Outside major centres, regional<\/td><td>1 to 2 business days<\/td><\/tr><tr><td>Canada Post Priority<\/td><td>Outside major centres, national<\/td><td>1 to 3 business days<\/td><\/tr><tr><td>Canada Post Xpresspost<\/td><td>Between major centres, local<\/td><td>Next business day<\/td><\/tr><tr><td>Canada Post Xpresspost<\/td><td>Between major centres, national<\/td><td>2 business days<\/td><\/tr><tr><td>Canada Post Xpresspost<\/td><td>Outside major centres, local<\/td><td>Next business day<\/td><\/tr><tr><td>Canada Post Xpresspost<\/td><td>Outside major centres, regional<\/td><td>2 business days<\/td><\/tr><tr><td>Canada Post Xpresspost<\/td><td>Outside major centres, national<\/td><td>3 business days<\/td><\/tr><tr><td>Canada Post Priority and Xpresspost<\/td><td>Remote and northern addresses, local<\/td><td>About 5 business days<\/td><\/tr><tr><td>Canada Post Priority and Xpresspost<\/td><td>Remote and northern addresses, regional<\/td><td>5 to 7 business days<\/td><\/tr><tr><td>Canada Post Priority and Xpresspost<\/td><td>Remote and northern addresses, national<\/td><td>5 to 8 business days<\/td><\/tr><tr><td>Purolator Express<\/td><td>Major metro to metro<\/td><td>Next business day (9:00 or 10:30 AM options)<\/td><\/tr><tr><td>FedEx Priority Overnight and UPS Express<\/td><td>Major metro to metro<\/td><td>Next business day<\/td><\/tr><tr><td>FedEx Priority Overnight and UPS Express<\/td><td>Elsewhere in Canada<\/td><td>1 to 2 business days<\/td><\/tr><tr><td>ShippingChimp<\/td><td>Most postal codes<\/td><td>Same day or next day<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Express Shipping Times From Canada to the US (200\u2013250 words)<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Express shipping from Canada to the US usually takes 1 to 3 business days. However, the border adds a variable that domestic shipping does not have, which is customs.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Canada Post Xpresspost USA<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Canada Post\u2019s Xpresspost USA delivers in 2 to 3 business days, according to Canada Post\u2019s <a href=\"https:\/\/www.canadapost-postescanada.ca\/cpc\/en\/support\/articles\/parcel-services-us-international\/delivery-standards.page\">official international delivery standards<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Purolator Express U.S.<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Purolator Express U.S. offers next-business-day delivery to most US destinations. Sellers who need an earlier arrival can choose time-definite options by 9:00 AM or 10:30 AM.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>FedEx and UPS<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">FedEx International Priority typically delivers in 1 to 3 business days. UPS Worldwide Express often delivers on the next business day between major Canadian and US cities.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Customs Clearance<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Canada Post\u2019s US delivery standards exclude time spent in customs. A stated 2-day timeline assumes a smooth clearance. Documentation errors or incorrect HS\/HTS codes can add days on top of it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This matters even more in 2026. The US suspended its de minimis exemption on August 29, 2025, so every commercial parcel from Canada now goes through US customs entry. More parcels in customs means more chances of a hold, even on express services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sellers planning cross-border orders can read more about the<a href=\"https:\/\/www.shippingchimp.com\/blog\/best-shipping-method-from-canada-to-usa\/\"> best way to ship from Canada to the USA<\/a> and the<a href=\"https:\/\/www.shippingchimp.com\/blog\/top-10-shipping-carriers-to-ship-from-canada-to-the-us\/\"> carriers that ship from Canada to the US<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here is the table giving precise insight into the platform:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Carrier\/Service<\/strong><\/td><td><strong>Destination<\/strong><\/td><td><strong>Typical Transit Time<\/strong><\/td><\/tr><tr><td>Canada Post Xpresspost USA<\/td><td>Most US destinations<\/td><td>2 to 3 business days<\/td><\/tr><tr><td>Purolator Express U.S.<\/td><td>Most US destinations<\/td><td>Next business day<\/td><\/tr><tr><td>Purolator Express U.S. (9:00 AM option)<\/td><td>Select US destinations<\/td><td>Next business day by 9:00 AM<\/td><\/tr><tr><td>Purolator Express U.S. (10:30 AM option)<\/td><td>Select US destinations<\/td><td>Next business day by 10:30 AM<\/td><\/tr><tr><td>FedEx International Priority<\/td><td>US destinations<\/td><td>1 to 3 business days<\/td><\/tr><tr><td>UPS Worldwide Express<\/td><td>Major US cities<\/td><td>Often next business day<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">All transit times exclude time spent in customs clearance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>International Express Shipping Times Beyond the US<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">International express shipping time from Canada usually runs 1 to 5 business days to major economies on<a href=\"https:\/\/www.shippingchimp.com\/blog\/international-priority-shipping-the-ultimate-guide-for-canadian-businesses\/\"> international priority services<\/a>. However, these timelines vary more than domestic ones because each destination has its own customs process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>DHL Express Worldwide<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">DHL Express Worldwide targets delivery by the end of the next possible business day, and DHL lists 1 to 3 business days to major business centres. DHL Express offers no domestic service in Canada, so it serves Canadian shippers as an international-only option.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>FedEx and UPS<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">FedEx International Priority typically delivers in 1 to 3 business days. UPS Worldwide Express commonly delivers on the second business day to Europe and the third business day to Asia, Africa and the Middle East.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Purolator Express International<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Purolator Express International guarantees delivery by the end of the second business day to more than 210 countries.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Canada Post Xpresspost International<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Canada Post\u2019s Xpresspost International delivers in 4 to 7 business days to most destinations, with tracking included. Canada Post\u2019s International Parcel Air service takes 6 to 10 business days, which places it closer to<a href=\"https:\/\/www.shippingchimp.com\/blog\/economy-international-shipping\/\"> economy international shipping<\/a> timelines.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Customs at the Destination<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Customs processing at the destination sits outside any single carrier\u2019s control. Canada Post\u2019s international delivery standards exclude customs time entirely, so the actual delivery date can land later than the stated window.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Carrier\/Service<\/strong><\/td><td><strong>Destination<\/strong><\/td><td><strong>Typical Transit Time<\/strong><\/td><\/tr><tr><td>DHL Express Worldwide<\/td><td>Major business centres worldwide<\/td><td>1 to 3 business days (targets end of next possible business day)<\/td><\/tr><tr><td>FedEx International Priority<\/td><td>Major international destinations<\/td><td>1 to 3 business days<\/td><\/tr><tr><td>UPS Worldwide Express<\/td><td>Europe<\/td><td>Second business day<\/td><\/tr><tr><td>UPS Worldwide Express<\/td><td>Asia, Africa and the Middle East<\/td><td>Third business day<\/td><\/tr><tr><td>Purolator Express International<\/td><td>More than 210 countries<\/td><td>By end of second business day (guaranteed)<\/td><\/tr><tr><td>Canada Post Xpresspost International<\/td><td>Most international destinations<\/td><td>4 to 7 business days<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>All transit times exclude time spent in customs clearance at the destination.<\/em><\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>What Can Delay Express Shipping<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">If you are asking why your express shipping is late, the cause usually comes down to one of the following factors.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Weather and major disruptions:<\/strong> Storms, equipment failures and network disruptions can delay even guaranteed services. Canada Post\u2019s own guarantee terms allow it to suspend the on-time guarantee for acts of God, labour disruptions, equipment failures or unexpected surges in volume. Winter storms in particular can slow pickups and line-haul runs across large parts of the country.<\/li>\n\n\n\n<li><strong>Customs holds:<\/strong> Cross-border and international parcels can sit in customs when the commercial invoice is missing or incomplete, or when the tariff code does not match the goods. This matters even more for US-bound parcels since the US suspended its de minimis exemption on August 29, 2025. Every commercial shipment from Canada now goes through a US customs entry, which gives each parcel one more checkpoint to clear.<\/li>\n\n\n\n<li><strong>Address errors:<\/strong> An incomplete or incorrect address can trigger a failed delivery attempt, a hold at a local depot or a return to sender. Missing unit numbers and outdated postal codes are frequent culprits.<\/li>\n\n\n\n<li><strong>Peak season volume:<\/strong> The period from Black Friday on November 27, 2026 through the holidays strains every carrier network. Canada Post\u2019s on-time guarantee can be modified during peak periods, so sellers should<a href=\"https:\/\/www.shippingchimp.com\/blog\/black-friday-2026-the-complete-prep-guide-for-e-commerce-brands\/\"> prepare for Black Friday<\/a> well ahead of the rush and set realistic delivery promises.<\/li>\n\n\n\n<li><strong>Missed cut-off times:<\/strong> A parcel handed over after the carrier\u2019s daily cut-off ships on the next business day. This adds a full day to any express service before the parcel even leaves the origin city.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If a guaranteed delivery date was missed, check the shipping confirmation for the service\u2019s guarantee terms. Many express services offer a refund or credit for late delivery. These guarantees vary by carrier and service, and they can be suspended during peak periods or disruptions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>FAQ<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Is express shipping always the next day?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Not always. How long express shipping takes depends on the carrier, the service tier and the route. Within Canada, Canada Post Priority delivers on the next business day between major centres. Canada Post Xpresspost, which is also an express service, takes 2 business days for national deliveries between the same major centres. Deliveries to smaller communities take longer, and remote and northern addresses can take 5 to 8 business days even with an express service. Once a parcel crosses the border, express shipping usually takes 1 to 3 business days or more, depending on the destination and customs clearance. Sellers should check the exact standard for each route before promising next-day delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Does express shipping include weekends?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Usually not. Most express services quote delivery times in business days, which exclude weekends and statutory holidays. Canada Post Priority, for instance, has no standard weekend delivery. DHL Express offers Saturday delivery in major Canadian metros, but only when the shipper selects and pays for it at the time of booking. This may change in the coming months. Canada Post\u2019s new labour contract includes a weekend parcel delivery model, which could bring weekend service to more Canadian addresses. Until those changes take effect, sellers should check each carrier\u2019s current service terms before promising weekend delivery to customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How much faster is express than standard shipping?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Express shipping usually saves several days on the same route. For sellers wondering how long express shipping takes against a standard service, Canada Post Priority offers a good example. It delivers on the next business day between major centres, while ground services on longer national routes can take a week or more. The exact gap depends on the carrier, the route, and whether the destination is a major centre or a remote community. Standard services also vary widely between carriers, so sellers should check both options for their most common routes. The trade-off is cost. Express shipping gets the parcel there sooner, at a higher price per shipment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What is the fastest express shipping option in Canada?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For guaranteed domestic delivery, the main options are Canada Post Priority, Purolator Express and FedEx Priority Overnight. All three offer next-business-day delivery between major Canadian centres. Purolator also offers a time-definite option with delivery by 9:00 AM on the next business day. Many major Canadian cities also have same-day courier services for deliveries within the same city, which sit one step above express in terms of speed. The right option for a specific parcel depends on the postal codes involved. A service that delivers next day between Toronto and Montreal may take longer to a smaller town, so it helps to check each carrier\u2019s delivery standard for the exact route.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Does express shipping guarantee a delivery date?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Often, though the terms depend on the service. Canada Post Priority and Xpresspost both carry an on-time delivery guarantee within Canada. If a parcel arrives late, the shipper can receive replacement service or a credit for the shipping charges. These guarantees come with conditions. Canada Post can modify its guarantee during peak periods and suspend it for causes beyond its control, such as severe weather, labour disruptions, equipment failures or unexpected volume surges. Other carriers set their own terms for each service tier. Sellers should check the specific service\u2019s guarantee at the time of booking, especially when shipping during the holiday season.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why is my express package taking longer than the quoted time?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Express packages usually run late for one of five reasons: customs holds, address errors, severe weather, peak season volume, and parcels that miss the carrier\u2019s daily cut-off time. For cross-border and international shipments, the quoted timeline may also leave out customs entirely. Canada Post\u2019s US and international delivery standards exclude time in customs, so the stated window only covers the time the parcel spends moving through the carrier\u2019s network. If a package is running late, start by checking the tracking page for status updates or exceptions. Then contact the carrier and check the shipping confirmation for the service\u2019s guarantee terms, in case a refund or credit applies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Is express shipping worth it?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It depends on how urgent the shipment is. Express shipping is worth the extra cost for urgent business documents, last-minute gifts, and orders where the seller has promised delivery within the same week. In these cases, the speed and tracking it offers protect both the sale and the customer relationship. For non-urgent orders, a standard service can deliver the parcel reliably at a lower cost. Many sellers offer both options at checkout and let customers choose. Sellers weighing speed against cost can also look at ways to get the<a href=\"https:\/\/www.shippingchimp.com\/blog\/how-to-get-the-best-shipping-rates-in-canada\/\"> best shipping rates in Canada<\/a> across every service tier.<\/p>\n","protected":false},"excerpt":{"rendered":"Customers that pay extra for \u201cexpress\u201d at checkout actually want to know when the parcel will actually arrive.&hellip;\n","protected":false},"author":1,"featured_media":3492,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3491","post","type-post","status-publish","format-standard","has-post-thumbnail","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Long Does Express Shipping Take? A Carrier-by-Carrier Breakdown - ShippingChimp | Blog<\/title>\n<meta name=\"description\" content=\"How long does express shipping take from Canada? Compare Canada Post, Purolator, FedEx, UPS and DHL transit times for domestic, US and global routes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shippingchimp.com\/blog\/how-long-does-express-shipping-take-a-carrier-by-carrier-breakdown\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Long Does Express Shipping Take? A Carrier-by-Carrier Breakdown - ShippingChimp | Blog\" \/>\n<meta property=\"og:description\" content=\"How long does express shipping take from Canada? 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