How A Sustainable Clothing Brand Maximized Repeat Purchase Rates?
In this episode of eCommerce360, we speak to Umar to Qumar from ELO on how he scaled his…
Customer Engagement _ The Heart Of eCommerce Retention Strategy
In this episode of the podcast, we speak with Cory Snyder from Maropost on the following topcs: How…
Returns, Exchanges, and Retention: Path To Long-Term eCommerce Success
In conversation with Chris from Loop returns, we talk about: How can eCommerce businesses handle their biggest nightmare:…
Who Are Repeat Customers and How To Gain Them For Your eCommerce Store?
Typically, most eCommerce businesses mainly look to gain new customers and allot as much as 80 percent of…
What is a Branded Order-tracking Page and How do they Improve Retention?
If you own an eCommerce business, your relationship with customers is not limited to their purchase of a…
What Are Delivery Exceptions and How Should Brands Handle Them?
On-time order delivery is one of the most crucial aspects of eCommerce businesses to ensure customer satisfaction. However,…
What Does “Shipment in-Transit” Mean?
When you see “shipment in transit” on your tracking page, it means your package is currently on the…
How To Create The Best Order Confirmation Email For Your eCommerce Store?
Besides various other automated messages such as thank you emails, welcome emails, or shipping-related emails, an order confirmation…
What Are Shipment Notifications And Why Are They Critical For eCommerce Customer Success?
In the highly competitive eCommerce market, a brand’s ability to provide customer experience (CX) makes a huge difference.…
5 Easy Ways to Create Shipping Labels
E-commerce businesses are always racing against time. It is a time-sensitive business, where customer satisfaction largely depends on…