Delight your online shopper on every order-delivery
Predict delivery issues, personalize delivery alerts, host branded tracking pages, simplify returns
Book my demo- Reduce up to 85% WISMO calls
- Increase up to 30% repeat purchases
- Improve customer delivery satisfaction score
- Ready integration with your storefront and helpdesk
Trusted by the worlds leading brands:
Fashion
“The Total Package”
-Samantha Maunder
VP Customer experience @ popular fashion chain
Beauty
“Flawless customer experience”
-Julia Svihra
ECommerce Manager @ luxury beauty retail
Electronics
“Deeper connect with shoppers”
-Kevin Doug
Logistics Manager @ Online electronics supply
Apparels
“Easy-peasy returns”
-Ganesh Mariappan
Director of operations @ Gift and Apparel retailer
Furniture
“Control over order-delivery experience”
-Shawn Smith
VP of operations @ leading Canadian furniture retailer
Jewellery
“Perfecting the moment of truth”
-Maxence Lafflame
Ecommerce Director @ Iconic jewelry brand
Sports
“Delighting the global audience”
-Steve Toth
Director of operations @ Supplier of sports nutrition
Tools
“DIY Customer service”
-Isabel Devereux
Financial Controller @ Industrial tool supplier
Intelligent customer experience platform
Boost customer engagement and win life-long loyalty
Offer enterprise-grade order-delivery experience with custom email notifications, branded tracking page, simplify returns and
real-time parcel monitoring.
Set clear delivery expectations
Forecast delivery exceptions such as delays even before they happen to drive down costs and increase customer satisfaction.
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Reduce "Where is my order?" calls
Access real-time order delivery information from within your support portal. Stay proactive in all your delivery communication.
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Engage with customers in style
Host a branded tracking page on your website. Enhance brand personalization with custom email notification.
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Make returns easy for customers
Facilitate returns for shoppers with a self-serve returns portal. Improve credibility by simplifying the returns process.
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Collect customer feedback & improve
Attain good customer feedback by requesting reviews at the crucial moment of truth. Determine customer loyalty with CSAT scores.
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Make strategic decisions with intuitive analytics
Last-mile delivery decisions are complex and tricky. With contextual data, increase the efficiency of your last-mile operations.
Read moreConnect with your favorite eCom apps
Integrate your favorite tools with ShippingChimp to get all the context in one place