Read More 9 minute read eeCommerce Compare Shipping Rates in Canada: 2026 Carrier Cost GuidebyRevathi KarthikJuly 1, 2026 Why Shipping Rates Vary Across Canadian Carriers One of the biggest questions that Canadian D2C brands, beginners especially,…
Read More 9 minute read ccustomer loyalty How to Ship Jewellery in Canada: The DTC Brand GuidebyRevathi KarthikMay 15, 2026 The global online jewellery market hit ~$76.2B in 2025 and is projected to reach ~$85.7B in 2026. In…
Read More 5 minute read CCustomer Experience WISMO: What does it mean? and How to reduce it?byRevathi KarthikSeptember 22, 2021 WISMO stands for “Where is my Order?”. eCommerce store owners can observe the customers asking this question very…
Read More 8 minute read CCustomer Experience 8 Shipping confirmation email templates you must use to power up your customer experiencebyRevathi KarthikSeptember 2, 2021 We all know that every online store should send shipping confirmation emails or order confirmation emails. But, have you…
Read More 6 minute read SShipment Tracking How to Communicate Shipping Delays to Customers in 2021byRevathi KarthikAugust 10, 2021 There’s nothing more frustrating for customers than receiving a message that says ‘your shipment will be delayed’. While 40%…
Read More 7 minute read CCustomer Experience Who Are Repeat Customers and How To Gain Them For Your eCommerce Store?byRevathi KarthikApril 27, 2021 Typically, most eCommerce businesses mainly look to gain new customers and allot as much as 80 percent of…
Read More 6 minute read CCustomer Experience What Are Delivery Exceptions and How Should Brands Handle Them?byRevathi KarthikApril 2, 2021 On-time order delivery is one of the most crucial aspects of eCommerce businesses to ensure customer satisfaction. However,…
Read More 7 minute read CCustomer Experience How To Create The Best Order Confirmation Email For Your eCommerce Store?byRevathi KarthikMarch 16, 2021 Besides various other automated messages such as thank you emails, welcome emails, or shipping-related emails, an order confirmation…
Read More 2 minute read CCustomer Experience ShippingChimp + Shopify = Increased Customer LoyaltybyRevathi KarthikFebruary 3, 2021 eCommerce business is no more about who has a bigger Ad budget. It is about brand differentiation, a…
Read More 4 minute read CCustomer Experience 5 Steal-Worthy Order Confirmation Email TemplatesbyRevathi KarthikJanuary 22, 2021 Clicking the “Buy” button surely gives a thrill to e-commerce customers, despite the checkout process; several trust badges,…