Increase repeat sales and reduce order status related support tickets
ShippingChimp is a post purchase experience platform that helps D2C brands to provide amazing like after checkout experience with real time tracking, shipping notifications, ETA & delay . Brands can use shipping notifications as a channel to upsell or educate customers about their brands.
How does it work?
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ShippingChimp enables your brand to design an end-to-end
customer delivery experience
Real-time delivery update
Predictive delivery exception
In-built product recommendation
Branded order tracking page and
self-serve returns portal
Seamless integration with all your favorite eCommerce Apps and
100+ shipping carriers
Why is ShippingChimp better?
Provide your customers complete
visibility into order-delivery
eCommerce businesses can now monitor their order-deliveries in realtime. Additionally, using Shippingchimp schedule notifications to be shared with customers for changes in shipment transit statuses. From checkout to delivery, keep your customers informed on order location
Stay on top of delivery delays
Predict delivery delays even before they take place. Know every instance of delivery issue at a glance. Act on delivery issues so as to craft a seamless delivery experience.
Increase repeat sales through
additional touch points
With ShippingChimp’s in-built product recommendation engine, increase repeat purchase rates. Automatically fetch intuitive suggestions based on customer order history and include them in the order-updates email.
Take ownership of order-delivery updates
Direct customers to your brand’s order tracking page to check where their order is. Allow customers to dispute returns, lost and damaged shipments on your website’s self-serve portal. Have complete control of all delivery related queries and disputes.