![shippingchimp logo icon](static/images/shopify/zendesk.png)
Focus on building meaningful relationships with shoppers
With ShippingChimp, resolve order-related queries faster from within ZenDesk
![shopify integration engage](static/images/shopify/track-shipments.png)
Track shipments without switching tabs
Resolve order-related queries from within ZenDesk. Look up shipment transit history for every order. Empower agents to quickly respond to “Where is my order” tickets.
![shopify integration engage](static/images/shopify/delivery-notifications.png)
Proactively share delivery notifications
Schedule automatic delivery alerts based on shipping events. Inform customers of delivery exceptions such as delays, lost or failed delivery attempt.
![shopify integration tie key](static/images/shopify/personalisation.png)
Automate personalisation for every response
Design every response with relevant customer data. Turn support into a revenue channel by including additional touchpoints. Automate redundant responses and focus on real issues.
Why your eCommerce helpdesk needs Shippingchimp?
Build a self-sufficient customer support team
Resolve tickets faster
Access shipment data in real-time
Customize to suit ecommerce needs
Process returns, lost or damages from within your helpdesk
![integrate your Shopify store with ShippingChimp](static/images/shopify/faq.png)